PAYMENT

We accept the following payment methods:

PayPal, MasterCard, Visa Credit Card, American Express, Discover

 

Payment of PayPal:

1. You have your PayPal account, then choose the PayPal to complete the payment directly

2. If you want to use the PayPal payment, but you don’t have one PayPal account, please register one first.

Note: Choose the PayPal payment, you can choose your country currency, we accept all the currency.

Payment Of Credit Card:

1. You click credit card directly, you will be redirected to the PayPal website, then choose the payment method again, and fill in your card information to complete the payment.

2. You click the PayPal & Credit, you will be redirected to the PayPal website, the one is PayPal payment, the other one is Pay with Debit or Credit Card payment. Choose one to complete the payment.

Note: Your credit card will be charged upon placement of your order.

Pay Attention:

Please don’t use “e-check” payment, this payment states is “uncleared”, this shows we don’t receive your payment now, we can’t arrange the shipment for you.

We will wait the states change to “cleared”, we receive the payment, we will arrange the shipment, usually this takes 4-5 days.

We will check our PayPal account, when we confirm to receive the payment, we will arrange the shipment. Orders are subject to verification and acceptance prior to shipping.

 

SHIPPING INFORMATION

 

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest leve.

A.The time frame of an order delivery is divided into two parts:

• Processing time:The processing time is the time we need to process your shipment after we receive your order and physically dispatch it. It is usually 1 business day.Please note that the processing time may be longer if your personal shipping info is wrong, or your address undeliverable, or other unexpected issues come up. In that case, we will contact you within 24 hours.
• Shipping time: 

  America	3-5 working days
  Canada	3-5 working days
  Europe	3-7 working days
  Australia	3-7 working days
  Africa	7-10 working days

  * Shipping Time may vary due to unexpected factors, such as bad weather, public holidays, covid or other disease policies, etc. We appreciate your kind understanding for any possible inconvenience.

B.Shipping methods:

Shipping to worldwide.  In order for you to receive your items quickly, Logistics will be selected according to the actual situation at the time，
We guarantee that we will make the most beneficial choice for our customers

If your order is urgent, pls contact us directly or leave comment on your order.

C.Shipping fee:

Country/Area	Shipping Fee
FR, DE,etc.(See more at CHECK OUT page)	(Order>$90) Free or $20.00
South Africa,etc. (See more at CHECK OUT page)	$10.00 or $15.00

 

Note: Affected by Covid-19, there will be some delay on the delivery.

Note: Express doesn’t accept any PO. box address.

Please ensure your address is correct, changing address after leaving factory will cause extra fees which should be born by buyer.Your understanding and patience are much appreciated. We will keep tracking the shipping status. If you have any other concerns, just let us know.

If your order is urgent, pls contact us directly order_service@alteruhair.com, Whatsapp: +86 185 6730 3150, or leave a note on your order.